IS SHIPPING FREE?

Standard Shipping costs €5.50 and is free when you spend €60 or more. 

WHEN WILL MY ORDER SHIP?

Orders placed Monday - Thursday within the Republic of Ireland before 12pm tend to arrive the following business day *subject to courier delays. Orders placed outside of that window take 1-3 days within the Republic of Ireland and 3-5 days outside of Ireland.

Please note: During busy periods like sale events, new product launches and holidays,  delivery may take longer than usual.

DO YOU SHIP INTERNATIONALLY?

If you wish to ship internationally please visit www.epres.com where you can find a full list of supported regions. 

HOW DO I TRACK MY ORDER?

As soon as your order ships, you will receive an email with all the necessary tracking information.

CAN I CHANGE OR CANCEL MY ORDER?

Please note that due to our quick turnaround times, orders cannot be changed once they have been placed.

HOW DO I RETURN AN ORDER?

If you are not happy with your purchase you have 14 days to apply for a refund or replacement. To apply for a refund please contact info@epres.ie

Please note: We can only refund or replace items purchased from this website, and that are unopened and unused. Items that need to be returned to our warehouse should be done at your own expense.

PLEASE NOTE: We must be provided with a phone number so that you can be contacted by the courier company. 

We will not be held liable for any postal delays which may occasionally occur.

If an eircode is provided, this is the address that your order will be delivered to. Please ensure your eircode is correct when placing your order. We will not be held responsible for orders delivered to the wrong eircode provided.